• Quy định & chính sách

Warranty & exchange policy

REGULATION OF PAYMENT

GENERAL RULES:
 
In order to ensure consumers' rights, improve the quality of after-sales service, the Company will assist you to change new products of the same type if the product is in trouble cannot be rectified immediately (due to technical error of producer) . The product will only be exchanged when the following conditions are met.
 
APPLICATION CONDITIONS:
 
Change time: 30 days and meet the following conditions:
 
  1. Products are determined to be technically defective by technicians of JAT Autopart
  2. Products received must remain intact shells, foam and full of accessories attached, promotional gifts (if any) ...
  3. Products received without external errors (scratches, broken, dented, yellowed, ...)
  4. Products upon receipt must be accompanied by all supporting documents such as (purchase vouchers, VAT invoices if available, warranty, guidebook, catalog ...)
CASE DOES NOT ACCEPT RETURN:
 
  1. You want to change the category and model but do not notice.
  2. You operate improperly, causing damage to the product.
  3. You do not comply with the requirements required to receive the warranty (for example, do not send the warranty card to the correct place within the specified time).
  4. You self-affect the external situation of products such as packaging tear, scratches, scratches, broken ...
  5. The product has been checked and signed by the customer to confirm the status but then you request to return the goods for reasons of bonded error (scratched, dented, yellowed, broken ...).
PROCESS OF HANDLING PROCEDURES FOR CHANGING GOODS PAYMENT:
 
  1. You contact directly with JAT Autopart sales department,
  2. Damage due to technical errors can not be repaired immediately, the change will be done in accordance with the regulations of JAT Autopart